Terms of Service for Soul Paths

Effective Date: February 2, 2024

These Terms of Service ("Terms") govern your access to and use of the Soul Paths mobile application ("Soul Paths LLC" or the "App") and any related digital downloads, audio content, and physical products provided by SoulPaths LLC ("we," "us," or "our"). By accessing or using Soul Paths or purchasing related products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use Soul Paths or make purchases from our website.

1. Acceptance of Terms

By accessing or using Soul Paths, purchasing our digital or physical products, or interacting with our content on any platform, you agree to these Terms in full. If you do not agree with any part of these Terms, you may not access or use Soul Paths or related services.

2. Use of Soul Paths

a. Soul Paths is intended for personal, non-commercial use. You may use Soul Paths for your own personal wellness and enjoyment.

b. You agree not to use Soul Paths in any way that is unlawful or prohibited by these Terms.

c. You must be at least 18 years old to use Soul Paths or make purchases. By doing so, you represent and warrant that you are at least 18 years old.

3. Disclaimers

a. Disclaimer of Liability
To the extent not prohibited by applicable law, in no event will SoulPaths LLC, its affiliates, or licensors be liable for personal injury, or any incidental, special, indirect, consequential, or punitive damages whatsoever, arising out of or related to your use of or inability to use Soul Paths, regardless of the cause or form of action. For your safety, please ensure you are not engaged in any activities that require your immediate attention, such as driving or operating machinery, while using the app.

b. No Medical Advice
While the Soul Paths app aims to support physical, mental, emotional, and spiritual well-being, it is not intended to diagnose, treat, or cure medical conditions. The content provided, including affirmations, meditations, and light physical activities, is for informational and wellness purposes only. For any health concerns, always consult with a licensed healthcare professional.

c. No Guarantee of Results
We do not guarantee or warrant any specific outcomes or results from using Soul Paths or any related content. Your experience may vary.

d. Subscription Services
Certain features of the app require a subscription. Subscriptions auto-renew and must be canceled through your Apple App Store account settings. Refunds are managed and investigated by Apple.

4. Payments and Order Processing

All payments for digital or physical products are processed securely through third-party payment processors (such as Stripe, PayPal, or other authorized providers). By submitting payment information, you represent and warrant that you have the legal right to use the payment method provided.

We do not store or have access to full credit card details. Orders may be canceled or refused if payment authorization fails or if fraudulent activity is suspected.

By placing an order, you agree that all information provided is accurate and complete and that you are responsible for all charges incurred.

5. Return & Purchase Policy (Digital Downloads, Audio Content, and Physical Products)

In addition to the Soul Paths app, SoulPaths LLC may offer digital downloads, streaming or downloadable audio (such as meditations and affirmations hosted on platforms like Spotify), and physical goods (such as candles, kits, and other merchandise). The following terms apply to these purchases:

a. All Sales Final
All digital and physical purchases are final sale. Due to the instant-access nature of digital downloads and streaming-audio content, we do not accept returns, exchanges, or cancellations once a purchase has been made.

b. Issues with Purchases
If you experience a problem with a download, streaming-audio link, or physical product (for example, a defective or damaged item), please contact hello@soulpaths.co within 7 days of delivery. Include your order number and a description or photo of the issue so we can help resolve it promptly.

c. Digital Content
You are granted a personal, non-transferable, non-exclusive license to use purchased digital or audio content for individual use only. Reproduction, resale, or redistribution is prohibited without prior written consent from SoulPaths LLC.

d. Physical Products
All physical products are sold “as is.” If an order arrives damaged, defective, or incorrect, contact us within 7 days of delivery for review. We may offer a replacement or store credit at our discretion.

e. Product Safety Notice
Products are intended for relaxation and personal reflection and are not a substitute for medical, psychological, or therapeutic care. Products are for external use only. For your safety, avoid operating vehicles or machinery during these practices. Always follow candle and incense safety instructions. Burn on a stable, heat-safe surface in a well-ventilated area, away from flammable materials, pets, and children. Never leave burning items unattended, and do not use the lid to extinguish the candle. Smoke and fragrance may not be suitable for pets, children, pregnant individuals, or anyone with respiratory conditions; use with caution at your discretion. Ingredients may vary. Crystals and small items may pose a choking hazard; keep out of reach of children.

f. Sales & Use Tax Responsibility
Sales tax may be collected at checkout where required by law. If tax is not assessed at the time of purchase, you are responsible for reporting and remitting any applicable use tax or other local taxes in accordance with the laws of your state or jurisdiction.

6. Third-Party Services and Platforms

SoulPaths LLC may provide access to or integrate with third-party platforms such as Spotify, Apple, Squarespace, or other service providers. Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for their content, functionality, data handling, or service interruptions.

7. Indemnification

You agree to indemnify, defend, and hold harmless SoulPaths LLC, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to your use of Soul Paths, your purchases, or any violation of these Terms.

8. Modifications to Terms

We reserve the right to modify or revise these Terms at any time by posting the updated Terms on our website or within the app. Your continued use of Soul Paths or related purchases after any such changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles.

10. Copyright and Intellectual Property Notice

a. All content provided through Soul Paths, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of SoulPaths LLC or its content suppliers and is protected by copyright laws.

b. Purchased or downloaded materials, including digital files, audio tracks, and guides, are licensed for personal use only and may not be shared, resold, uploaded, or distributed in any form without prior written consent from SoulPaths LLC.

c. You may not reproduce, distribute, modify, display, perform, or transmit any of the content provided through Soul Paths without the prior written consent of SoulPaths LLC.

d. Any unauthorized use of the content provided through Soul Paths may violate copyright, trademark, and other applicable laws and could result in legal action.

11. Contact Us

If you have any questions about these Terms or your purchases, please contact us at hello@soulpaths.co.

12. Entire Agreement

These Terms constitute the entire agreement between you and SoulPaths LLC regarding your use of Soul Paths and related purchases and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

13. App Availability

Soul Paths is currently available for users within the United States only.

14. Data Requests

Users may request the deletion of their personal data by contacting hello@soulpaths.co.

15. Accessibility

Soul Paths supports screen readers and includes features such as audio elements and captions to accommodate users with different disabilities. We are committed to improving accessibility and welcome feedback at hello@soulpaths.co.

16. Arbitration and Dispute Resolution

Any disputes arising from or relating to these Terms or the use of Soul Paths shall be resolved through binding arbitration under the American Arbitration Association (AAA) Rules. Class action lawsuits are waived.

17. Force Majeure

SoulPaths LLC is not responsible for any failure to perform or delay in performing obligations due to events outside of our control, such as natural disasters, internet outages, or governmental actions.